Accountability is a promise that a person or a group will be judged on how they perform or behave in relation to anything for which they are accountable.
Though more from the standpoint of oversight, the phrase refers to accountability. For instance, an employee might be in charge of making sure that a response to an RFP (request for proposals) complies with all the standards. Consequences may or may not occur if the work is not completed satisfactorily. Accountability, on the other hand, indicates that the worker is required to successfully complete the task and will need to at least justify their failure.
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Answer:
a) The principal is required to maintain pertinent records and pay the agent according to the terms of their agreement.
Explanation:
The relationship between agent and principle is agreement based and differs from other agent-principle relationships.
Commission will be paid to agent as per their agreement.
Answer:
b. work to identify root causes, not just symptoms.
Explanation:
The main thing on which Joseph Juran focused was on quality, how it could be improved in planning, and performing properly.
This provided for the quality controls, plans, improvements which could be made, but it did not work on finding the causes behind the lack that why it could not be achieved.
Accordingly it did not in manner focused on the finding the symptoms or root causes.
As it was focused on the action of now what can be done.