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3 years ago

11

Despite the heavy reliance on e-mail, in certain situations calling may be the most efficient channel of communication, whether

mobile or on your office line. Be sure to understand professional expectations for telephone, cell phone, and voice mail etiquette. Identify the telephone etiquette that will make your telephone calls productive.
Check all that apply.
__Be cheerful and accurate.
__Avoid telephone tag.
__Be brisk when rushed.
__End the call politely.
__Leave complete voice mail messages.

1 answer:

tensa zangetsu [6.8K]3 years ago

8 0

Answer:

Be cheerful and accurate

Step-by-step explanation:

There are other etiquette that may be put in consideration.

★Answer the call within three rings.

★Immediately introduce yourself.

★Speak clearly.

★Only use speakerphone when necessary.

★Actively listen and take notes.

★Use proper language.

Remain cheerful.

★Ask before putting someone on hold or transferring a call.

★Be honest if you don't know the answer.

★Be mindful of your volume.

★Check for and respond to voicemails.

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