Answer: when I was working at AXA as a Financial Advisor, my most difficult clients or customers are the SKEPTICAL CUSTOMERS ( their ask much questions and always doubt everything you say).
one of the days I never meet a clients need, was the day a client wants to liquidate his money market investment ( it's a fixed account where clients deposit money and expect good returns or interest when ever they want to cash out the money). The clients wants his money immediately, but at that moment we had some Network issue, and claims has to be posted before liquidation can be done. I called the head office to inform them the issue on ground, as they work to rectify it, I took the client to our lounge room, I bought him ice cream and cake, we ate together and I cracked some jokes, we laughed together as we wait for the Network issue to be resolved,
Customers satisfaction is actually difficult when it comes to large number, I always have a note book, to write down appointment and discussions with customers, so it will be easy for me to satisfy everyone according to what we have discussed earlier. When I have much work to do per hour, I have to inform them on how each issue will be treated accordingly, as their patiently wait.
The last time I apologized to someone was few hours ago, I mistakenly stepped on someone's foot in a public transport, I just have to apologize immediately.
Explanation:
The question is incomplete:
When sales are made in a local Walmart, the sales data is sent to Walmart headquarters where the data are used to build a picture of the buying habits of people who shop at individual Walmarts across the nation. The use of ________ makes this possible.
A) POS systems
B) social shopping
C) e-commerce
D) e-menus
E) direct selling
Answer:
A) POS systems
Explanation:
-POS System refers to the equipment and software that retailers use in their stores to register the sales. This system has the information about the sales, the inventories and CRM.
-Social shopping is a method that is used for online shopping that tries to involve friends in the purchasing experience.
-E-commerce refers to purchasing and selling goods online.
-E-menus is a system used by restaurants that allows to order food through an electronic device.
-Direct selling refers to selling directly to consumers without using intermediaries.
According to this, the answer is that the use of POS systems makes this possible because these systems have the information from stores like sales and inventory that allows to analize people's buying habits.
Answer: 1. Decreasing
2. Increasing
Explanation: i guess on it my guy