Answer:
b. False
Explanation:
The above is false because sales people are supposed to build and maintain long term relationships with their customers by listening to and assessing their needs and not teaching their customers. Sales people create a concerted effort towards solving those needs experienced by their customers.
A salesperson represent the image of the company he or she is selling for, hence must be professional and well trained because the company gets profit through his interactions with the customers. This means that before the company gets profit, customers must be satisfied because these salespeople act as critical link between the company and its customers.
Answer: c. closing the sale is the final—and most satisfying—part of the process.
Explanation:
Closing the sale is NOT the final part of the process but rather the FOLLOW-UP.
And like option e in the question shows, following up can lead to more sales for the representative because following up can guage customer satisfaction and if the customer is satisfied, they could become loyal and recurrent customers.
Answer:
b. the creation of different meanings based on social and cultural context.
Explanation:
According to my research, I can say that based on the information provided within the question this provides an example of the subjectivity of the interpretation process. This basically means that the creation of someones judgement is based on personal opinions from social and cultural context. Therefore it can be said that the answer to this question would be b. the creation of different meanings based on social and cultural context.
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