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lara31 [8.8K]
3 years ago
11

When establishing criteria to measure the success of a customer-oriented business, managers should:?

Business
1 answer:
gavmur [86]3 years ago
7 0
<span>Managers should conduct a 360 evaluation of staff performance. This includes gathering feedback from suppliers, customers, and other employees. Customer surveys, with an incentive, are an effective way to measure success and gather target feedback. A key performance indicator for this type of business is customer retention.</span>
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Identify the internal control weakness in the following situations. State how the person can hurt the company.
Degger [83]

Answer:

Identification of the Internal Control Weaknesses:

A.  There is no segregation of duties and there is lack of access control.  Jerry Miller as a security guard is not expected to have a master key to the cash box.  With this he can pilfer the cash.  If he prepares the report that shows the number of cars that parked on the lot, he is not supposed to also prepare the day's cash receipts.  Otherwise, he can state any number of cars as parked that he likes, and which corresponds to the cash he might leave in the Cash box since he also has a master key.

B.  There is no segregation of duties and there is lack of supervision,  proper reconciliations, and assets audit.  Sharon Fisher handles purchase transactions from the beginning to the close all alone with a third party.  This exposes the company to procurement frauds and collusion with suppliers.  She can purchase assets for the company at prices that would enrich her personally.

C. Forming an audit opinion on the basis of ratio analysis of last year's comparative financial statements exposes the company to audit risks.  While ratio analysis is part of the basis for forming audit opinions, it is surely not the first audit procedure to obtain audit evidence to support his audit opinion on the financial statements.  An auditor is expected to obtain sufficient audit evidence and perform audit substantive tests of financial statement assertions.  He or she is also expected to review the internal control system to ensure that it is operating effectively after establishing its existence and reviewing changes in internal controls.

Explanation:

Internal Controls are controls established by management in order to help it achieve business goals.  There are many internal controls, including Separation of Duties, Access Controls , Authorization and Approvals, Asset Audits, Reconciliations, and Data Backups.  The purposes of internal controls are to establish the reliability of financial reporting, ensure timely feedback on the achievement of operational or strategic goals, and achieve compliance with financial management laws, and accounting regulations.

4 0
4 years ago
Anna-Marie senses that one of her employees feels excluded from the rest of the group. She is surprised by this, as she believes
cricket20 [7]

The best action that Anna-Marie should take next is <u>A- She should talk</u> to the employee to understand their perspective.

Talking to the employee will reveal if they are out-group members and enable Anna-Marie to understand their views.

<h3>Who is an out-group member?</h3>

An out-group member is an individual in an organization who does not identify themselves as part of the group or unit.

An out-group member does not pursue the same goals as other group members and most times feels excluded from the group.

<h3>Answer Options:</h3>

A- She should talk to the employee to understand their perspective.

B- She should redistribute the company policy describing inclusion expectations.

C- No action is required; she is already acting ethically.

D- She should start documenting her efforts at inclusion.

Thus, the best action that Anna-Marie should take next is <u>A- She should talk</u> to the employee to understand their perspective.

Learn more about out-group members at brainly.com/question/7548841

3 0
2 years ago
Long Text (essay)
skad [1K]

Answer:

Flooding and wet weather are so costly to agricultural land because they cause delays in and reduction of crop harvest.

Explanation:

5 0
3 years ago
OK I need to think of a name for my business. My business I want to make will have lip gloss,bath bombs, necklaces, rings and ot
SIZIF [17.4K]

Answer:

Halonia

Explanation:

Sounds very unique and different. Very eye catching. Sounds girly but not too girly.

5 0
2 years ago
A static budget:____.
Talja [164]

A static budget is<u> based on a range of activities</u>.

<h3>What is static budget?</h3>
  • An example of a budget that includes predicted values for inputs and outputs that are thought of before the period in question begins is a static budget.
  • Even with changes in sales and production quantities, a static budget, which is a projection of revenues and expenses for a given period, stays the same.
  • The figures from static budgets can, however, be very different from the real results as compared to those that are discovered after the fact.
  • Accountants, finance experts, and management teams of businesses utilize static budgets to assess the financial success of a company over time.
  • The static budget is meant to be constant throughout the time period, independent of changes that might have an impact on results.

To learn more static budget about with the given link

brainly.com/question/27426308

#SPJ4

7 0
2 years ago
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