They can be described as traumatized, horrified, mortified, etc.
Answer:
Rational Motive
Explanation:
A rational motive is the willingness to make an action based on logical and rational criteria
(D) ask the callers name, number, and purpose of the call and tell him or her someone will call back in a few minutes.
The other answers do not look professional,as for answer D, the caller will feel you really care about him or her, since you have taken their contact detail and you have assured them someone will call them back shortly. It shows as a business you but your callers need first.
Answer:
B. Publisher Actions used in the macros must be on the page layout.
C. The macros widget or utility must be added to the console
D. The run Macros permission must be granted to users.
Explanation:
The macros are a function which specifies how an input function should be mapped in the computer software to produce defined output. Macros are used to make tasks less repetitive. The macros can be used in service cloud. To use macros in service cloud the macros permission must be granted to all users, the macros widget must be added to the console and the macros must be on the page layout.