Answer: B. negotiating concessions
Explanation:
The negotiating concessions aspect of mediation which falls under the negotiation stage, is where the parties negotiate a settlement that will end the ongoing conflict. Both parties will have to make concessions with one of the parities making more than the other if they are in the wrong.
This is the case here because the patient has made the concession not to ask for more money if the other party - healthcare agency - pays for the new treatment. The healthcare company also makes the concession of paying for the new treatment. This is therefore the negotiating concessions aspect.
The correct answer is Focuses energy. Eustress is defined as being beneficial to the one experiencing it. Such as being stressed out because your school final for a class is due soon, and you need to continue to work on it in order to pass.
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Answer with explanation; I searched it up :)
