Question

Weston Inc. wants to outsource its customer service operations. The top managers of the company are preparing a plan exclusively to detail the expenditure, overhead, and processes involved in outsourcing its customer service operations. In this scenario, the managers are most likely preparing a _____.

Answer 1

Answer:

Strategic plan.

Explanation:

A strategic plan is a document that establishes the direction of an organization. It can be a single page or fill up a binder, depending on the size and complexity of the business and work. Most managers can benefit from having a strategic plan.