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s2008m [1.1K]
3 years ago
14

American Express Company is a major financial services company, noted for its American Express® card. Below are some of the perf

ormance measures used by the company in its balanced scorecard follow:
Average card member spending
Cards in force
Earnings growth
Hours of credit consultant training
Investment in information technology
Number of card choices
Number of Internet features
Number of merchant signings
Number of new card launches
Return on equity
Revenue growth
For each measure, identify whether the measure best fits the innovation, customer, internal process, or financial dimension of the balanced scorecard.
Business
1 answer:
Yanka [14]3 years ago
3 0

Answer:

Explanation:

Average card member spending  - Customer

Cards in force   - Customer

Earnings growth  - Financial

Hours of credit consultant training  - Internal process

Investment in information technology  - Innovation

Number of card choices  - Customer

Number of Internet features  - Innovation

Number of merchant signings  - Customer

Number of new card launches  - Innovation

Return on equity  - Financial

Revenue growth - Financial

In customers, it shows the spending power, merchant signing, and card choices etc

The innovation reflects the new features of the product which attain the enables the competitive advantage

And, the financial reflects the financial position of the business organization by applying the various financial ratios

The internal process reflects the internal functions of the business organization

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The ______ requires that if a new employee had group health insurance at a previous employer and the new employer has healthcare
IRINA_888 [86]

Answer:

The correct answer is C. Consolidated Omnibus Budget Reconciliation Act.

Explanation:

COBRA stands for the Consolidated Omnibus Budget Reconciliation Act. This law guarantees employees the right to make payments for group medical insurance in order to maintain the insurance they would otherwise lose after:

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4 0
3 years ago
Suppose that you open a mutual fund account with a deposit of 500 dollars. 5 months later, the fund balance is 600 dollars, and
faust18 [17]

Answer:

The question is not complete, below is the complete question:

Suppose that you open a mutual fund account with a deposit of 500 dollars. 5 months later, the fund balance is 600 dollars, and you withdraw 216 dollars. A year after the account was opened, your balance is X dollars. If the dollar weighted and time weighted rates of return were the same, what is the rate of return? (Assume simple interest for the dollar weighted calculation.) Answer should be a percent!!!

Answer:

The rate of return is 48% on deposited fund.

Explanation:

The rate of return on investment is the percentage increase on an amount invested for a particular period of time, and to calculate this, we will use the simple interest formula:

I = P × R × T

Where:

P = principal = $500

R = rate in decimal ( %rate/100)

T = time = 5 months = 5/12 years

I = interest = Principal - final balance = 600 - 500 = $100

∴ 100 = 500 × R/100 × 5/12

100 = \frac{2500R}{1200}

120,000 = 2500R

∴ R = 120,000 ÷ 2500 = 48%

Therefore rate of return (R) = 48%

For a clearer understanding of the concept of interests, let us calculate for the balance after one year (X) as shown below:

I = P×R×T

T = 1 because, X is the balance after one year.

I = 500 × 48/100 × 1

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therefore the final amount after one year = interest + principal

= 240 + 500 = 740

but we were told that $216 was withdrawn at 5 months, hence the balance after one year = 740 - 216 = $524

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2 years ago
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Explanation:

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7 0
3 years ago
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