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s2008m [1.1K]
3 years ago
14

American Express Company is a major financial services company, noted for its American Express® card. Below are some of the perf

ormance measures used by the company in its balanced scorecard follow:
Average card member spending
Cards in force
Earnings growth
Hours of credit consultant training
Investment in information technology
Number of card choices
Number of Internet features
Number of merchant signings
Number of new card launches
Return on equity
Revenue growth
For each measure, identify whether the measure best fits the innovation, customer, internal process, or financial dimension of the balanced scorecard.
Business
1 answer:
Yanka [14]3 years ago
3 0

Answer:

Explanation:

Average card member spending  - Customer

Cards in force   - Customer

Earnings growth  - Financial

Hours of credit consultant training  - Internal process

Investment in information technology  - Innovation

Number of card choices  - Customer

Number of Internet features  - Innovation

Number of merchant signings  - Customer

Number of new card launches  - Innovation

Return on equity  - Financial

Revenue growth - Financial

In customers, it shows the spending power, merchant signing, and card choices etc

The innovation reflects the new features of the product which attain the enables the competitive advantage

And, the financial reflects the financial position of the business organization by applying the various financial ratios

The internal process reflects the internal functions of the business organization

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aliina [53]
Because when you donate to a charity it will not be taxed so you can put your money somewhere without it being taxed with it going somewhere good
3 0
3 years ago
Assume there must be one-to-one matching between consultants and projects. For the optimal schedule, what is the total number of
katrin2010 [14]

Complete Question:

The president of a consulting firm wants to minimize the total number of hours it will take to complete three projects for a new client. Accordingly, she has estimated the time it should take for each of her top consultants-Charlie, Betty, Johnny, and Rick-to complete any of the three projects, as follows: Project (Hours) Consultant Charlie 16 11 13 Betty 15 14 18 Johnny 22 12 15 Rick 17 12 22 Assume there must be one-to-one matching between consultants and projects. For the optimal schedule, what is the total number of hours it will take these consultants to complete these projects? Options: 46 hours, 61 hours, 53 hours, 54 hours, 50 hours

Answer:

For the optimal schedule, the total number of hours it will take these consultants to complete these projects is:

54 hours

Explanation:

a) Data and Calculations:

                                        Project (Hours)

Consultant             A            B            C          D   Project assignment

Charlie                   13           16           11          13    Charles takes C for 11      

Betty                       11           15           14         18    Betty takes A for 11

Johnny                   15          22          12         15    Johnny takes D for 15

Rick                        17           17           12         22   Rick takes B for 17

Minimum hours     11            15          11          13    Total hours taken 54

b) To achieve optimal schedule, Consultant Betty should take project A, spending 11 hours.  Consultant Charlie should take project C for 11 hours.  Consultant Johnny should take project D for 15 hours, while Rick takes project B for 17 hours.  This gives a total of 54 hours spent on the four projects.

8 0
3 years ago
Brian had the following items of income this year. • Salary - $22,000 • Child support received - $6,000 • Alimony received - $10
SashulF [63]

Answer:

$82000

Explanation:

Gross income is defined as the total sum of money received (salary, wages, rents, interests and other form of earnings) that an individual or a household receive before any deductions or taxes. Hence,

Given that

Salary = 22000

Alimony = 10000

Punitive damage = 50000

Gross income = 22000 + 10000 + 50000

= $82000

The child support and compensatory damages are not added because they are not taxable.

4 0
3 years ago
Read 2 more answers
Janie has a joint account with her mother with a balance of $562,000. Based on $250,000 of Federal Deposit Insurance Corporation
vaieri [72.5K]

Answer:

$31,000

Explanation:

Given:

Janie holds joint account with her mother that has a balance of $562,000. They are covered up to $250,000 each under Federal Deposit Insurance Corporation.

It is assumed by FDIC that all co-owners' shares are equal.

So, Janie's share in the balance = 562,000 ÷ 2

                                                       = $281,000

Amount insured = $250,000

Uninsured amount = 281,000 - 250,000

                               = $31,000

Therefore, Janie's savings worth $31,000 will not be covered by deposit insurance.

4 0
3 years ago
LO 3.1A company’s product sells for $150 and has variable costs of $60 associated with the product. What is its contribution m
Pavel [41]

Answer:

$90

Explanation:

The formula and the computation of the contribution margin per unit are presented below:

Contribution margin per unit = Selling price per unit - variable cost per unit

                                               = $150 - $60

                                               = $90

If we deduct the variable cost per unit from the selling price per unit, then the contribution margin per unit can arrive

We only considered the selling price and the variable cost per unit

3 0
3 years ago
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