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s2008m [1.1K]
3 years ago
14

American Express Company is a major financial services company, noted for its American Express® card. Below are some of the perf

ormance measures used by the company in its balanced scorecard follow:
Average card member spending
Cards in force
Earnings growth
Hours of credit consultant training
Investment in information technology
Number of card choices
Number of Internet features
Number of merchant signings
Number of new card launches
Return on equity
Revenue growth
For each measure, identify whether the measure best fits the innovation, customer, internal process, or financial dimension of the balanced scorecard.
Business
1 answer:
Yanka [14]3 years ago
3 0

Answer:

Explanation:

Average card member spending  - Customer

Cards in force   - Customer

Earnings growth  - Financial

Hours of credit consultant training  - Internal process

Investment in information technology  - Innovation

Number of card choices  - Customer

Number of Internet features  - Innovation

Number of merchant signings  - Customer

Number of new card launches  - Innovation

Return on equity  - Financial

Revenue growth - Financial

In customers, it shows the spending power, merchant signing, and card choices etc

The innovation reflects the new features of the product which attain the enables the competitive advantage

And, the financial reflects the financial position of the business organization by applying the various financial ratios

The internal process reflects the internal functions of the business organization

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If the firm is facing the threat of trade barriers such as high import tariffs or quotas and the firm has proprietary technology
Andreyy89

Answer: b. Foreign direct investment.

Explanation: This is when a firm or business owns more than 10% of a a foreign company.

A foreign direct investment can be made by getting a lasting interest or by expanding one’s business or company into a foreign country.

The lasting interest makes Foreign Direct Investment from foreign portfolio investments, where investors passively hold securities from a foreign country.

6 0
3 years ago
Read 2 more answers
Your grandmother has been putting $1,000 into a savings account on every birthday since your first (that is, when you turned one
lukranit [14]

Answer:

The amount in the account on the  18th birthday = $ 25,645.41

Explanation:

<em>The investment can be described as an ordinary annuity. An ordinary annuity is a series of equal periodic cash flows that  occur for a certain number of years</em>

<em>The amount the invest will accrue principal plus interest is known as the f</em><u><em>uture value</em></u><em> of the annuity</em>

It is determined as follows:

<em>FV = A ×  ( (1+r)^n -1  ) / r</em>

FV - ?,  A = 1000.  r - 4%- 0.04, n - 18

FV = 1,000× ( ( (1.04)^(18) - 1 )/ 0.04

    = 1,000 ×  25.64541288

    = $ 25,645.41

The amount in the account on the  18th birthday = $ 25,645.41

5 0
3 years ago
Consider three closed economies. In the first economy, households spend $0.50 of each additional dollar they earn and save the r
aleksklad [387]

Answer:

b. In the first economy, the spending multiplier is greater than in the second economy. In the third economy, the spending multiplier is undefined

Explanation:

This can be easily understood by going through some calculations in a spending multiplier formula.

WORKINGS

The formula for Spending Multiplier = \frac{1}{MPS}

Spending Multiplier

Economy 1: Multiplier = \frac{1}{0.5} = 2

Economy 2: Multiplier = \frac{1}{1} = 1

Economy 3: Multiplier = \frac{1}{0} = undefined

Note: MPS can be abbreviated as Marginal propensity to save

As we can see here economy 1 is 50% greater than economy 2 and economy 3 is undefined because they spend whole dollar they earn additionally.

On behalf of the above calculations,  option B is a perfect match!

4 0
3 years ago
Evaluating an advertising campaign is the simplest part of the advertising process because the factors that determine the effect
strojnjashka [21]

It is false that evaluating an advertising campaign is the simplest part of the advertising process because the factors that determine the effectiveness of an ad are limited and clear.

Answer: Option B

<u>Explanation:</u>

To make a product famous that has been manufactured by a company, to make it reach to the consumers and to make them know about it, advertising is one of the most important elements. It focuses on the features, quality, prices etc of the product.

While evaluating the campaign of the advertisement, there are a lot many factors that are to be kept in mind by the company so that the consumers can know about the product.

8 0
3 years ago
Semitool Corp. has an expected excess return of 6% for next year. However, for every unexpected 1% change in the market, Semitoo
xxTIMURxx [149]

Answer:

8.8%

Explanation:

Given:

Excess return = 6% = 0.06

Return respond factor = 1.2

Expected higher percent = 1.5% = 0.015

Increase growth (stock price) = 1% = 0.01

Actual excess return = ?

Computation of actual excess return:

Actual excess return = Excess return + Increase growth (stock price) + [Expected higher percent × Return respond factor]

= 0.06 + 0.01 + [0.015 × 1.2]

= 0.07 + [0.018]

= 0.088

= 8.8%

6 0
2 years ago
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