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vladimir1956 [14]
3 years ago
8

Venus Diner, a fast food restaurant, has installed two additional billing counters to reduce waiting time for customers. This ha

s helped the restaurant improve its customer service and satisfaction. This scenario illustrates that Venus Diner is striving for _____.
a. effectiveness

b. consistency

c. synergy

d. cohesiveness
Business
1 answer:
mina [271]3 years ago
5 0

Answer:

The answer is a. Effectiveness

Explanation:

Ok, let's see the difference between the different options. And why Effectiveness is the correct one.

  • Effectiveness <em>is the capability of producing a desired result or the ability to produce desired output.</em>

  • Consistency  <em>this principle states that people live up to what they have publicly said they will do and what they have written down</em>

  • Synergy <em>is the creation of a whole that is greater than the simple sum of its parts. A corporate synergy refers to a financial benefit that a corporation expects to realize when it merges with or acquires another corporation.</em>

  • Cohesiveness <em>Extent to which the members of a group find staying together to be in mutual interest.</em>

As we can see in the definitions, when Venus Diner installed two additional billing counters, they were aiming to imprive its customer service and satisfaction. They were effective in achieving that result.

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