Question

A​ ________ is a method of interaction with a​ customer, such as telephone or customer service desk.

Answer 1

Answer:

Touch point

Explanation:

Touch point -

It refers to the method , by which a consumer interacts with the business , which can be via telephone , email , website or any form of communication , is referred to as touch point.

Touch point is also known as contact point.

As the person come in contact with these touch points , they get a clear idea of the business .

In the world of marketing , it plays an important role to act as a method by which the brand can interact with the consumers .

Hence, from the given statement of the question,

The correct term is touch point.