3 years ago

How might using you-messages escalate a problem?

1 answer:

7 0

Using you-messages puts the blame on the other person which more than likely will escalate the problem. but if you were to use i-statements such as using "I feel upset because this, this, and this" but don't use the word you in the statement because it wouls still be blaming the other person.

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The nurse is preparing a 4-year-old client for surgery. What are three (3) parameters that the nurse must remember about informe

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