The complete question should be:
If a radio station holds an online contest in which you must log in to its website and submit personal details such as name, phone number, and e-mail in order to participate, the radio station is:
A.) Offering an exchange.
B.) Hoping to receive feedback.
C.) Overstepping its role.
D.) Implementing a CRM program.
E.) Behaving unethically.
Answer: Offering an exchange.
Explanation:
The radio station is giving their users an offer in the form of an exchange, where a prize is to be won in exchange for personal data submitted by their users. An exchange takes place between two or more individuals, where each individual gives away an item to receive another.