Answer: Customer Relationship Management (CRM)
Explanation: It is a system that operates simply on the principle of constant, active participation in a management relationship and interaction between the company, in this case bank, and both, existing and potential clients. In particular, it uses an existing, legal database from which to find information about the history between the company and customers, in other words, all interests, aspirations, i.e customer preferences, on the basis of which it can improve the relationship with customers, improving their own scope and bundle packages according to customer preferences. This achieves retention of existing customers while the company policy aligns and seeks to meet customer needs, focus on the customer, as well as improving the offer that can attract new customers, resulting in higher sales by the company i.e bank.
Answer:
delusions of influence
Explanation:
The older woman, in this case, suffers from delusions of influence. Delusion of influence is a false belief that an unknown person or agent is stealthily or secretly trying to exert control other person. The frantic call by the older woman is the result of such belief since no one can broadcast messages through other person's television. Her request for thorough investigation is escalating delusion even though she does not try to understand what actually has happened. Maybe past experience or event has been factor in creating the false belief, which leads to delusions of influence.
I think B is the best answer but I am very sorry if it is wrong
Answer: Adam Smith
Explanation: Adam Smith has been credited with the creation of the Capitalist system
