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jenyasd209 [6]
3 years ago
10

AFLAC, Inc. is implementing a new sales program to encourage customer service representatives to offer additional insurance prod

ucts to customers who call for service. This is an example of a CRM strategy to earn more revenue from existing customers by​ ________. A. promoting permission marketing B. ​cross-selling C. implementing sales force automation D. using a​ foot-in-the-door technique E. using predictive analytics
Business
1 answer:
kari74 [83]3 years ago
3 0

Answer:

B. ​cross-selling

Explanation:

Cross-selling is a business technique that consists in offering and selling a new product to an existing customer.

In this case, AFLAC, Inc is using cross-selling because its sales representatives will specifically target customers who already have some sort of service with the firm.

It is important for AFLAC, Inc to offer an additional product that actually enhances the value for the customer. Otherwise, the firm risks disrupting the relationship with its customers, and could even lose some of them.

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Suppose a​ seven-year, $ 1 comma 000 bond with a 7.8 % coupon rate and semiannual coupons is trading with a yield to maturity of
n200080 [17]

Answer:

The price of the bond is  1,072.19  

Explanation:

The price at which the bond trades for can be computed using the pv formula in excel which tries to discount to present value all the cash inflows receivable from the bond into today's present worth.

=-pv(rate,nper,pmt,fv)

rate is the yield to maturity of 6.50% divided by 2 since the bond pays interest semi-annually i.e 3.25%

nper is the number of coupon payments the bond would pay which is 7 years multiplied by 2 i.e 14

pmt is the semi-annual interest of the bond which is $1000*7.8%/2=$39

the fv is the face value of the bond of $1000

=-pv(6.5%/2,14,39,1000)=$1,072.19  

4 0
3 years ago
Recently, the only type of car available for Anthony to rent on a business trip was a compact, fuel-efficient Japanese import. A
jok3333 [9.3K]

Answer:

The correct answer is (a)

Explanation:

After experiencing the comfort of a Japanese car, Anthony has decided cost-saving, by buying a Japanese car other than an SUV. Experience is an important factor which can significantly change a customer's mind over buying a product.  It can narrow a customer's decision and make it easier to decide, that is why most car companies offer a test drive.

3 0
3 years ago
An agreement to purchase goods and services with a specified percentage of proceeds from an original sale in that country from a
gizmo_the_mogwai [7]

Answer:

B)an offset.

Explanation:

4 0
3 years ago
A characteristic found only in oligopolies is products that are slightly different. interdependence of firms. break even level o
Delvig [45]

Answer:

The correct answer is the interdependence of firms.  

Explanation:

An oligopoly market is a market structure where there are a few firms. these firms are interdependent. Price and output decisions of a firm affect its rivals. An oligopoly firm faces a downward-sloping demand curve.  

In other market structures like monopolistic or perfect competition, the firms are not interdependent.

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3 years ago
In​ Japan, it's called kuroi kiri​ (black mist); in​ Germany, it's schmiergeld​ (grease money), whereas Mexicans refer to la mor
givi [52]

Answer:

Providing buyers with​ "gifts" to secure business

Explanation:

When gifts are illegally given to obtain a favor it is called bribery.

Bribery is the giving, receiving, offering, or asking for any item of value in order to influence actiins of a party.

Bribery is a criminal act where both the giver and receiver of bribes are guilty. Also bribe doesn't have to be given or received before on is guilty, when an offer is made the personaking the offer is already guilty of bribery.

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3 years ago
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