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jenyasd209 [6]
3 years ago
10

AFLAC, Inc. is implementing a new sales program to encourage customer service representatives to offer additional insurance prod

ucts to customers who call for service. This is an example of a CRM strategy to earn more revenue from existing customers by​ ________. A. promoting permission marketing B. ​cross-selling C. implementing sales force automation D. using a​ foot-in-the-door technique E. using predictive analytics
Business
1 answer:
kari74 [83]3 years ago
3 0

Answer:

B. ​cross-selling

Explanation:

Cross-selling is a business technique that consists in offering and selling a new product to an existing customer.

In this case, AFLAC, Inc is using cross-selling because its sales representatives will specifically target customers who already have some sort of service with the firm.

It is important for AFLAC, Inc to offer an additional product that actually enhances the value for the customer. Otherwise, the firm risks disrupting the relationship with its customers, and could even lose some of them.

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Sheridan Company declared a $229000 cash dividend. It currently has 12300 shares of 4%, $100 par value cumulative preferred stoc
dem82 [27]

Answer and Explanation:

The computation is shown below:

For preferred shareholders

The dividend is

= 12,300 shares × 4% × $100

= $49,200

For two years, it would be

= $49,200 × 2

= $98,400

And, the total cash dividend declared is $229,000

So, the cash distribute to common stockholder is

= $229,000 - $98,400

= $130,600

hence, the cash distribute to common stockholder is $130,600

5 0
3 years ago
If Project Repat were to acquire another firm that makes or sells similar products in similar markets, it would be an example of
SVEN [57.7K]

Answer:

b. Horizontal merger.

Explanation:

Project Repat is merging with a company that produces similar products to its own markets them in similar markets as well, this is an example of a horizontal merger that results in increased synergies between the similar firms and a greater market share opportunity.

Vertical mergers are usually not in the same industry. They would either be with the suppliers of Project Repat or customers who retail Project Repat's products.

Conglomerate is an example of diversification and usually the merging firms have different operations.

There are no information of clashes of any sort within the two  merging companies so it is uncertain whether this is a hostile takeover.

Hope that helps.

3 0
3 years ago
What is a philosophy that aggressively seeks to improve product quality by eliminating causes of product defects and making qual
rodikova [14]

Answer:

Business Process Re-engineering is business philosophy that seeks to improve product by eliminating causes of product defects and making quality an all-encompassing organizational watchword.

Hence A is correct

Explanation:

It is an holistic approach to rearranging business and organisation's workflows with a view to identifying sub-optimization and inefficiencies that are deep-rooted in its processes which are cost-consuming but do not add value to business bottom-line(profitability).

Implementing a BPR project is a painstaking effort in that it is a way of telling employees to dump old ways of doing of things which they are probably more comfortable with and embrace change.This is the case as an average human tends to resist change.

3 0
3 years ago
Lilliput is a country that has closed borders and does not import or export any goods or services; hence, they do not worry abou
sattari [20]

Answer:

The formula to calculate the Budget Balance is

Government Income - Government Expenditure

in this case

$1.05 billion - $1.06 billion = -<u> 0.01 billion or - $100 million</u>

Explanation:

A budget balance is reached when a government expenditures are equal to it's income.

In this case, since the country's only source of income it is slightly less than than what is required to run the government, it has a budget deficient.

Since the country does not export or trade with outside countries, the government will need to take out a loan to make up for this deficient.

5 0
3 years ago
How are government corporations useful? Group of answer choices a) Both of the above They undermine the private sector b) They h
GrogVix [38]

both of the above are undermine the private sector.

3 0
4 years ago
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