Fourteen-year-old Juliana enjoys playing the piano and never needs prompting from her parents to practice. She writes music and
plays the piano several times a day. She tells her parents that she plays because she enjoys creating music. Juliana plays the piano because of _____ motivation.
Explanation: Intrinsic motivation refers to behavior that is driven by internal rewards. In other words, the motivation to engage in a behavior arises from within the individual because it is naturally satisfying to you. So Juliana loves to play the piano and create music because it is naturally satisfying to her.
Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
