Answer:
B) customer satisfaction
Explanation:
Customer satisfaction is a measure that shows how happy the customers are with the products and services of the company. In this scenario, the work team improved the customer satisfaction because when the employees were trained, they were able to offer a better service which increased customer satisfaction and this was reflected in the service ratings and the rise in sales.
This sounds like the Tentative phase according to Ginzberg. It sounds like Libby is between 11 and 17 as well learning what she likes.
Answer:
d. has a hostile work environment.
Explanation:
Based on this scenario, it seems that Carz Parts has a hostile work environment. This is a work environment that is created by a boss or coworker whose actions, communication or behavior make doing your job impossible by altered the terms, conditions, and/or reasonable expectations of a comfortable work environment. Which in this scenario, the sexually explicit posters were put up and/or allowed by the boss, and since the posters make Marlene very uncomfortable which prevents her from doing her job correctly the boss has therefore created a hostile work environment.
