I would state that service excellence is <span>The delivery of services that satisfies customers because the entire purpose of service is to satisfy the customer.</span>
Answer:
really don't know the answer to it
Answer:
D
Explanation:
The men are loading the cargo on the ship. It's the most grammatically correct.
Answer:
1. These oranges are sweet, but those we bought yesterday were sour.
2. Did you see that painting which mother bought?
3. This book contains all the information you need.
4. Those birds we saw last week in the zoo were beautiful.
5. Vera bought that dress from the new mall.
6. Those kittens playing in the yard do not belong to Lara.
7. Many foreigners who come to India are fascinated by the traditions prevailing in that country.
8. That car which was launched in the market last week is very popular.
Explanation:
The demonstrative pronouns in English are four:
- this (singular)
- that (singular)
- these (plural)
- those (plural)
When referring to objects that can be seen by both the speaker and the listener:
- "this" and "these" refer to objects near the one who speaks;
- "that" and "those" refer to objects far from the speaker or even far from both, speaker and listener.
In the sentences we completed above, we cannot know what is near and what is far since there are no pictures. However, you will notice that some sentences use the present tense while others use the past tense. This is our clue. The ones using the past will most likely be completed with "that" or "those", because the verb is referring to actions that are "far". Likewise, sentences in the present will most likely be completed with "this" and "these" for referring to an action that is closer / nearer.
