my question is why do we need to do it i know you asked nicely but i just wanna know
Answer:
The correct answer would be, Product Development Growth Strategy.
Explanation:
In Product Development Growth Strategy, the company emphasizes in the promotion of the new or existing product in new or existing market. In this strategy, the existing products or services are modified just a way that they look new and exciting for the existing or the new clients. When there seems little to no opportunity for new growth in a company's current market, this product development growth strategy is used.
So the auto insurance agent is also using this strategy with his existing customer, Maryam, who called him to renew her policy. He tells her about some new exciting features that has been included in their services. So he basically is promoting or pursuing a product development growth strategy.
Answer:
<u>Selective Perception </u>
Explanation:
Selective perception refers to a psychological state wherein, an individual perceives and comprehends only that information he/she finds desirable, thereby ignoring the rest of the information during communication.
So, any of the viewpoints or ideas which appear conflicting to one's own are ignored and discarded under such a psychological state.
In the given case, Phoebe got excited during her presentation that she missed out upon hearing customer's questions. In such a state of excitement, her mind only perceived what she desired, thereby ignoring anything which appeared undesirable.
So post providing inappropriate answers, she went on with her presentation , i.e she got carried away in excitement. Such psychological state indicates the operation of selective perception.
