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Alina [70]
3 years ago
10

George believes that internal marketing is important for a goods manufacturing firm. However, Erick believes that internal marke

ting is more critical for a service firm than a goods firm. In this case, Erick's belief is most likely to be true because a. service firms offer tangible services to customers. b. service firms have consistent inputs and outputs. c. employees in service firms deliver the brand promise directly to customers. d. employees in service firms play an insignificant role in building relationships with customers.
Business
1 answer:
kotykmax [81]3 years ago
6 0

Answer:

c. employees in service firms deliver the brand promise directly to customers.

Explanation:

Erick's belief is most likely to be true because employees in service firms deliver the brand promise directly to customers.

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Fidelity Investments is the second largest mutual fund and financial services group worldwide. It has various offices in cities
mel-nik [20]

Answer:

Intangibility

Explanation:

Intangibility means a service that is not physical and therefore cannot be touched. Products are tangible and services are intangible in nature. Intangibility of services is gotten from the fact that a service cannot be seen or touched. A service is carried out and delivered on spot therefore it cannot be measured as easily as a tangible product.

A lot of problem are encountered in service marketing as a result of intangibility of services. Tangible elements have to be added your service to supplement your marketing strategy.

Another problem that arises from intangibility of services is that services cannot be stored.

3 0
3 years ago
Read 2 more answers
Next year, Celebrity wishes to increase the unit selling price to $110. Shipping will change to 2.5% of sales. Cost of goods sol
RSB [31]

Answer:

net income increased by $1,537.50

Explanation:

Obviously, the original income statement is missing, so I looked for a similar question:

sales revenue                                 $16,500

COGS                                              <u>($9,300)</u>

Gross profit                                      $7,200

Operating exp.:

  • Administrative $950
  • Depreciation $1,300
  • Shipping $412.50             <u>($2,662.50)</u>

Net income                                 $4,537.50

net income increased by $4,537.50 - $3,000 = $1,537.50

8 0
3 years ago
Samples Corporation would like to use target costing for a new product it is considering introducing. At a selling price of $21
Anvisha [2.4K]

Answer:

$18.60

Explanation:

Target cost:

= Sales revenue - Profit

= (No. of units sold × Selling price per unit) - (Investment require × desired return on investment)

= (20,000 × $21) - ($400,000 × 0.12)

= $420,000 - $48,000

= $372,000

Target cost per unit:

= Target cost ÷ Number of units

= $372,000 ÷ 20,000

= $18.60

Therefore, the target cost per unit is closest to $18.60.

5 0
3 years ago
Marsha is 23 years old and single. She cannot be claimed as a dependent by another taxpayer. Marsha earned wages of $18,500 and
Vedmedyk [2.9K]

Answer:

1. d. Both a and c.

2. True.

Explanation:

Marsha and Shelby both are U.S. citizen. Marsha can claim Income credit once she is 25 years older up to 65 years of age. The individual below 25 years of age cannot claim income credit according to the tax law prevailing in U.S.

8 0
3 years ago
If you stare at a red patch and then look at a red apple, will your experience of the redness of the apple be stronger or weaker
Mashutka [201]
<span>If you stare at a red patch and then look at a red apple, your experience of the redness of the apple will be  weaker. 
</span>The reason is because staring at red patch fatigues red portion of red-green channel. Hering’s opponent-process model predicts this situation. The theory was <span>first developed by Ewald </span>Hering<span>.</span>
3 0
3 years ago
Read 2 more answers
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