True is the correct answer for the above question.
Explanation:
The "last known good configuration" is a feature of the window operating system which is used when the user finds the difficulties to start the window normally.
The above question states that if any user faces the problem because of bad software or hardware, then what the user can do. If this event occurs on any operating system, then the system will be get hacked and the user gets the error message for that which will not let the start system normally.
Then the user needs to choose the option of last known good software which is also stated by the question. Hence true is the correct answer to the above question.
