Answer:
The correct answer to the question: Which nonverbal function is Dolores using, when she answered to Julio´s question by simply shrugging her shoulders, would be, substitution.
Explanation:
Nonverbal communication is part of the overall concept of communication and it is just as important, and sometimes even more relevant, than verbal communication. It is a form in which the person uses non-verbal signals and gestures to communicate a meaning without any words. Sometimes, people tend to pay more attention to these signals than to actual words. In the case of Dolores, Julio has asked her a question, and he gets a much more complete answer from her by her shrugging, than by her answering with a simple: "well". This gesture, which is part of non-verbal communication, is known as substitution, because Dolores is substituting verbal communication of an answer with a gesture, which is, raising her shoulders in a shrug.
