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igor_vitrenko [27]
3 years ago
13

When its sales were declining, Canadian Airline conducted a marketing survey to understand the expectations of the business trav

eler, its target market. It learned business travelers resent that they are bosses in their own offices but are totally controlled by the airlines when they travel. Canadian Airline instituted gate-side business centers, shower facilities and massage chairs as well as continuous "power to the seat" for those who want to work on their laptops. By listening to its business travelers and providing the services they want, Canadian Airline's sales started increasing. What service recovery strategy did Canadian Airline use?
a. Learn from recovery experience
b. Respond quickly
c. Encourage and track complaints
d. Procedural fairness
Business
1 answer:
V125BC [204]3 years ago
6 0

<u>Answer:</u>

<em>A. Learn from recovery experience </em>

<em></em>

<u>Explanation:</u>

In light of this, service recovery is the choice an organization takes in response to help failures, with the point of changing the frustration of the client to fulfillment and in response to the longterm holding of these customers.

If an organization can eliminate service failures, they can figure out how to viably manage these failures, keeping up and upgrading their clients' fulfillment. A few touch points are not controllable by the carrier organizations; however, the aircraft is responsible for conveying the issues or defers that can happen while in the air terminal.

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Why is the location of a business important to the success of that business?
Anna007 [38]

Choosing a location for a new business is one of the most important decisions entrepreneurs make during the planning phase of launching ventures. The location of a business can affect many aspects of how it operates, such as total sales and how costly it is to run.


5 0
3 years ago
Suppose that a simple society has an economy with only one resource, labor. Labor can be used to produce only two commodities ax
max2010maxim [7]

Answer:

a, The PPF intersect the Y-axis at 1000 units of luxury goods

   The PPF intersect the X-axis at 500 units of necessity good

    It means that when the society produces zero units of necessity, it can          produce 1000 units of luxury goods and if they use all resources to produce necessity, they can produce 500 units only

b. The economy can produce at a point inside the curve IF (1) There is underutilized of the available resources. (2) There is inefficiency in the use of resources  

c. I will want to produce more necessity than luxury. The decision on which point the society will want to be depend on the type of economic system being practiced by my society, if it is free market, the price system will determine it and for a socialist system, the government decides.

d. If I am a dictator, I will make decrees as to the economic direction I want for the society and where the product distribution is left to the free market, the price system decides.

Explanation:

The production possibility frontier is a graph that shows the trade-off between two commodities which a country can be assumed to produce. An economy can operate on the PPF in which case it is using its resources to the fullest. It can operate inside the curve which means under-utilization of resources or inefficiency in resources utilization. A country cannot operate outside the curve except there is technological progress or economic growth.

Download docx
4 0
3 years ago
In a town's general fund operating budget for the year, the amount of its estimated revenues exceeded the amount of its appropri
kaheart [24]

This excess should be credited to Budgetary Fund Balance Unassigned.

<h3>What is Fund Balance?</h3>

Any specific fund's fund balance is basically what is left over after the fund's assets are used to pay its liabilities. Both the reserved and unreserved portions of the fund balance must be disclosed.

<h3>What is Unassigned Fund Balance?</h3>

The term "unassigned fund balance" refers to the balance that remains after non-spendable, restricted, committed, and assigned funds have been deducted from the total amount. It contains all spendable monies that are not included in the other classes. That's not a very simple explanation.

Therefore, perhaps the simplest approach to considering the unassigned fund balance is the amount of money available to stop a cash flow problem.

Therefore, in a town's general fund operating budget for the year, the number of its estimated revenues exceeded the number of its appropriations. This excess should be credited to Budgetary Fund Balance Unassigned.

For more information on Budgetary Funds, refer to the link:

brainly.com/question/16033301

#SPJ4

5 0
1 year ago
Select the best definition of labor productivity:
dimulka [17.4K]
<span>Labor productivity is the ability to earn the highest amount of profit for a company for an employees time. Such as a chef, cooking 10 meals in an hour will bring in 100 dollars for those 10 meals and only gets paid 10 dollars. His labor productivity is earning the company 90 dollars for his time.</span>
8 0
3 years ago
Your market value is determined by what you bring to the job.<br><br> True<br> False
mafiozo [28]
False because it’s false
7 0
2 years ago
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