1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
igor_vitrenko [27]
4 years ago
13

When its sales were declining, Canadian Airline conducted a marketing survey to understand the expectations of the business trav

eler, its target market. It learned business travelers resent that they are bosses in their own offices but are totally controlled by the airlines when they travel. Canadian Airline instituted gate-side business centers, shower facilities and massage chairs as well as continuous "power to the seat" for those who want to work on their laptops. By listening to its business travelers and providing the services they want, Canadian Airline's sales started increasing. What service recovery strategy did Canadian Airline use?
a. Learn from recovery experience
b. Respond quickly
c. Encourage and track complaints
d. Procedural fairness
Business
1 answer:
V125BC [204]4 years ago
6 0

<u>Answer:</u>

<em>A. Learn from recovery experience </em>

<em></em>

<u>Explanation:</u>

In light of this, service recovery is the choice an organization takes in response to help failures, with the point of changing the frustration of the client to fulfillment and in response to the longterm holding of these customers.

If an organization can eliminate service failures, they can figure out how to viably manage these failures, keeping up and upgrading their clients' fulfillment. A few touch points are not controllable by the carrier organizations; however, the aircraft is responsible for conveying the issues or defers that can happen while in the air terminal.

You might be interested in
Economists argue that the pace of economic growth: Determines the size of the population of a nation over the long term. Determi
hammer [34]

Answer: Determines the standard of life of a nation over the long term.

Explanation:

Economists believe that the economic growth of a country determines the standard of living of its people over the long term which is why measures such as GDP per capita exist.

They argue that if the economy is growing, more wealth will be created for citizens to access and the higher production of goods and services will give citizens more choice on what to buy to be able to improve their standard of living.

5 0
3 years ago
Money Market Mutual Find Balances held by Businesses $100 Money Market Mutual Fund Balances held by Individuals 220 Currency in
oksian1 [2.3K]

Answer:

A

Explanation:

M2= 60+70+50+220+80= $480

hence option A is correct

MZM = $480-80+100= $500

4 0
4 years ago
Read 2 more answers
Because resources are scarce, if society produces more of one commodity, it has to sacrifice some amount of another commodity. T
ycow [4]

Answer:

C.  the opportunity cost

Explanation:

The opportunity cost -

It refers to the amount of benefit received by the business , investors or an individual , during the process of selecting any alternative , is referred to as the opportunity cost .

These cost can be ignored very easily , in case not seen properly .

The opportunity cost can very well be used to any important and educational decisions for the betterment of the company or firm.

Hence , from the given information of the question,

The correct option is C.  the opportunity cost .

8 0
3 years ago
Read 2 more answers
On December 31, Year 1, the Loudoun Corporation estimated that 3% of its credit sales of $112,500 would be uncollectible. Loudou
Naddika [18.5K]

Answer:

The correct answer is B. (3,375) = NA + (3,375) NA − 3,375 = (3,375) NA.

Explanation:

The question asks for the effect of the adjusting entry on December 31, Year 1, that is, the creation of the 3% allowance for uncollectible debts.

Allowance for bad debts = 3% x $112,500 = $3,375

Its effect is as follows.

Assets: Since accounts receivable (an asset) is reduced, assets are reduced  by $3,375.

Liabilities: No effect.

Equity: As Equity = Assets - Liabilities, the net effect is to reduce the equity by $3,375.

Revenue: No effect.

Expenses: Sales worth $3,375 is written off as an expense. Hence, total expenses increase by $3,375.

Net increase: As revenue remains unchanged while expenses increase by $3,375, the net increase is a negative of $3,375.

Cash flow: No effect, because there is no exchange of cash since the amount of $3,375 was never received by Loudoun Corporation.

These entries correspond to option B. which is thus the correct answer.  

8 0
3 years ago
Which type of research is not for commercial potential
Reptile [31]

Explanation:

Basic research

This research is conducted largely for the enhancement of knowledge and is research which does not have immediate commercial potential.

8 0
3 years ago
Other questions:
  • Teagan Company uses Departmental Overhead allocation to allocate its manufacturing overhead costs. It has identified two​ depart
    5·1 answer
  • Rodriguez and Ying start a partnership on July​ 1, 2019. Rodriguez contributes​ $4,100 cash, furniture with a current market val
    9·1 answer
  • Which communication network involves one person acting as a gatekeeper regulating the flow of information?
    15·1 answer
  • Why is it important to use positive language in business messages​
    12·2 answers
  • A firm negotiates a(n) _________ with its bank. This arrangement gives the firm access to a specified amount of unsecured short-
    8·1 answer
  • When State Farm uses consumer research to create a mental map of consumers that indicates consumers perceive State Farm as conse
    10·1 answer
  • Harry has just inherited $300,000. Harry has decided to quit his job and go to school full time for the next five years by livin
    12·1 answer
  • Q 8.17: The financial statements of the Larson Company report net sales of $1,000,000 and accounts receivable of $80,000 and $60
    9·1 answer
  • The ledger of Rios Company contains the following balances after adjustments: Retained Earnings $30,000; Dividends $2,000; Servi
    5·1 answer
  • Each of the statements below are true about inflation EXCEPT
    8·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!