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Rufina [12.5K]
3 years ago
9

Which value gap refers to a company’s failure to accurately assess what customers really want?

Business
1 answer:
fiasKO [112]3 years ago
5 0

Answer:

The correct answer is: Service Quality Gap.

Explanation:

The Service Quality Gap refers to the difference between what a company understands a customer's desires and what must be really done to satisfy that consumer. Firms should make all the efforts in their hands to close that breach and provide the customer with the good or service they need to keep their businesses going. When the gap is not closed, the customer's loyalty fails, pushing them to look for different options in other organizations.

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Over the last few months, Juan and his colleagues have analyzed the current business situation and identified target markets for
Mashcka [7]

Answer:

D. a marketing strategy.

Explanation:

Marketing strategy: It is long term approach to develop or penetrate market. Every stage of product life cycle require different marketing strategy. There are different analysis been done to come out with one marketing strategy that will help the company to achieve their primary objective. Strategy for marketing mix, such as product, prices, distribution and promotion are one of the most important strategy to tap the market and gain competitive advantage.

In the given case, Juan and his colleagues have developed a marketing strategy to gain more market share in their target market and how they can gain competitive advantage.

3 0
3 years ago
Suppose a stock had an initial price of $87 per share, paid a dividend of $2.15 per share during the year, and had an ending sha
djyliett [7]

Answer:

Percentage total return is 12.64%

Dividend yield is 2.19% or 2%

Explanation:

Computing the percentage total return by using the formula:

Percentage total return = Gain or loss / Initial price × 100

where

Gain or loss is determined as:

Gain or loss = Ending Share price - Initial price

= $98 - $87

= $11 (it is a gain)

Initial price is $87

Putting the values above:

Percentage total return = $11 / $87 × 100

= 12.64%

Computing the dividend yield by using the formula:

Dividend yield = Annual dividend per share /  Stock's price per share

where

Annual dividend per share is $2.15

Stock's price per share is $98

Putting the values above:

Dividend yield = $2.15 / $98

= 2.19% or 2%

3 0
3 years ago
The goals scored per game by a soccer team represent the first quartile for all teams in a league. what can you conclude about t
nirvana33 [79]

Actually the quartile represents in what rank or order the team is when all the goals per team is arranged in ascending order. So for example since the team is on the first quartile, so this means it is on the 25% of the ranking. Hence we can say that:

“the team scored fewer goals per game than 75% of the teams in the league”

3 0
3 years ago
Which of the following is the correct formula for profit?
Lisa [10]

Answer:

(Sales volume * Price) – (Variable costs + Fixed costs)

Explanation:

Profit is equal to Total sales less Total costs .

Here, Total costs is the addition of Variable and Fixed costs

(Sales Volume x Price) - (Variable Costs + Fixed Costs).

3 0
3 years ago
Say's law says that
Nutka1998 [239]

Answer:

The answer is : People consume the goods  they produce

Explanation:

Say's law could also be refereed to as  Say's law of markets in Classical economics states that supply itself creates its own demand which is equivalent to people consuming what they produce.

3 0
3 years ago
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