Capico will need credit for Research and development as it should research on the new drug and also study about its competitors
Answer:
"a nonprofit-making money cooperative whose members can borrow from pooled deposits at low interest rates."
Answer: Average handle time
First contact resolution
Explanation:
Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.
The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.
Answer:
C) payroll.
Explanation:
Expenses can be defined as the amount of cost that is being incurred in the generation of revenue and smooth operations or running of a business by an organization or business firm. There are basically two (2) types of expenses associated with business and these are; operating and non-operating expenses.
One of the largest expense categories for most businesses is payroll. A payroll can be defined as a comprehensive list of employees working for an organization and are eligible to receive wages, as well as the amount of money that they are entitled to receive. It constitutes about 70% of an organization's total expense or overhead.
