Answer:C=Negative impact on customer relationships and satisfaction
Explanation:Xsis Inc being an IT and services company outsourced it's technical support calls to a company in Asia,this is called offshoring i.e outsourcing to a foreign company.the main issue is that this area is one if the core competence of an IT and service company and should not have been outsourced without proper monitoring of the service level agreements.outsourcing the call support means Xsis Inc will have to depend on the management,technical skills if the vendor to manage a very crucial aspect of their operation and from the above illustration,the vendors technical strength was poor leading to inability if customer's to reach senior technicians when the need arises ,this led to customer dissatisfaction ,which will off course lead to loss of patronage .
Offshoring as in this case had language barrier as a major obstacle ,the south east Asia vendors did not put enough infrastructure in place to cater for the customer's varying language need ,this led to customer's dissatisfactionand sorely affects the customer relationship with Xsis Inc,because the customer sees the call support vendor as staff of Xsis and may not be aware of the outsourcing deal and even if aware really don't care ,the connection is Xsis,the blame goes to Xsis and it is only rational for Xsis to cancel the contract and if possible insource this important function.
Answer:
d. globalization
Explanation:
-Industrialization is the process of transforming an economy to focus on the manufacturing activity.
-Neoliberalization is a process that has the goal of transfering control of the economic factors to the private sector and it involves: free market trade and fewer regulations in the financial markets.
-Migration refers to the movement of people from one place to another one to work and live.
-Globalization is the process in which technology, information, people, jobs are shared through borders and it has generated more integration between people and cultures around the world.
According to this, the process that has intensified the exchange and diffusion of people, ideas, and goods worldwide, creating more interaction and engagement among cultures is globalization.
Answer: See explanation
Explanation:
An entrepreneur is someone who creates a business in order for the person to make profit. We should note that the person also bears the risk that are involved in the business.
1. Are you interested in being an entrepreneur?
I am interested in being an entrepreneur. Being an entrepreneur will aid the economic growth and development of the country and also enhance the standard of living of the people which works with me.
2. Which habits do you do already?
Some of the habits I already do from the picture include:
• Giving a head start to tomorrow today.
• Tracking my origress
• Continuing learning
• Tracking my progress.
• Refreshing my self with quality family time.
3. Which habits would you like to adopt?
Some of the habits that I'll like to adopt include:
• Keeping the morning for the toughest jobs.
• Workout and meditate
Answer:
d. $94,000
Explanation:
April 30th:
2,000 shares x $35 per share = 70,000 sotck dividends
December 15th:
12,000 shares x $ 2 per share = 24,000 cash dividends
total 94,000
The dividend income will be for 94,000 the sum of both proceeds fom Ty Corp
Plack will declare income for both, the stock received and the cash dividends.
Answer: $200 loss
Explanation:
When you purchase an option, you assume that the share price will gain a higher amount that the premium paid. In this case, it did not.
For this put option, you paid a premium of $500 ($5 * 100)
This is because there are 100 shares in each put.
The stock rises to $123 and you decide to sell at this price, you will achieve $300 increase on the shares:
(123 - 120) * 100 = 300
The shares had a gain of $300 but you paid $500, leaving you with a loss of $200 on the investment.