Group of answer choices.
A. Most online shoppers will only buy products if they can voice their opinions about them after the purchase.
B. Most online shoppers search the Internet for ratings and reviews before making major purchase decisions.
C. Negative consumer feedback can actually attract more customer interest in the product.
D. Allowing consumer feedback makes it less likely that consumers will provide their feedback.
E. Consumers are more likely to say positive things about companies that value their opinions.
Answer:
B. Most online shoppers search the Internet for ratings and reviews before making major purchase decisions.
Explanation:
Customer relationship management can be defined as a strategic process which typically involves combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Thus, this set of employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.
This ultimately implies that, customer relationship management is focused on developing an ongoing connection between a business firm (organization) and all of its customers, as well as potential customers.
Hence, it is very important for Prime Computers to encourage customer feedback on its website and as a policy because most online shoppers (customers) usually engage in an online search in order to see other customer's ratings and reviews of company's product or service before making major purchase decisions.
Answer:
Wholesaler
Explanation:
The distribution channel is defined or referred to as the overall or whole flow of the information as well as the goods and services from the original manufacturer to the final consumers. And the wholesaler is the one which is known as the distributor, acquire the goods from the manufacturer holds them in the distribution centre and then sells it to the retailers.
So, in this case, in the terms of channel of marketing, the gallery will be referred to as the wholesaler.
Self -leadership is the process of influencing the one's own behavior and also the behavior of the other people around them.The First step of self Leadership is<u> Personal Goal setting</u>
Explanation:
Self leadership is normally defined as the process in which a individual is able to control his own behavior and at the same time he leads and influence others to follow them . These individuals use several behavioral strategies to empower and lead others people
<u>The Five element of Self Leadership are </u>:-
- Personal Goal Setting
-
Constructive Thought Patterns
- Designing Natural Rewards
- Self-monitoring
-
Self-reinforcement
<u>Self-leadership Strategies includes</u>
- <u>Personal Goal Setting</u>
- <u>Designing Natural Rewards</u>
- <u>Constructive Thought Patterns</u>
Answer:
the Cash Received from Customers is $548,400
Explanation:
The computation of the cash amount received by the customers is as follows:
Cash Received from Customers is
= Sales + Decrease in Accounts Receivables
= $516,400 + $32,000
= $548,400
hence, the Cash Received from Customers is $548,400
We simply applied the above formula so that the correct value could come
And, the same is to be considered
Answer: Storming stage
Explanation: In simple words, it refers to the stage in which conflict between members of a group starts happening due to arise of individual personalities. This is last and most crucial stage of team development process.
In this stage the performance of team starts declining due to lack of harmony and trust among the members of the team. In the given case, Roger's team has been facing conflict over the controlling issues ,hence, we can conclude that they are at storming stage of development.
