Answer:
an enterprise architecture
Explanation:
Based on the information provided within the question it can be said that in this scenario it seems that GenXTech is creating an enterprise architecture. This is a blueprint made for a company that illustrates and defines all the finer details regarding the structure and operation of an organization, as well as where the organization should be heading in order to achieve the business goals that have already been set.
Answer: Unified communication
Explanation: Unified communication is the communication technique in which merges various communication routines into a individual business.It works as the phone system which helps in increment of productivity in an organizational business.
The unifying of voice,data/information,video etc is done for optimizing and improving the business that also results in faster communication rates, secure communication etc.
Can you prove more information?