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laila [671]
4 years ago
9

Bank of America uses a complex polling system coupled with a customer response measurement system to assess consumers' responses

to new products and services. Bank of America is using a/an _______ program to improve service quality and service offerings.
Business
1 answer:
vlabodo [156]4 years ago
5 0

Answer:

The correct answer is letter "E": Voice-of-customer.

Explanation:

The voice-of-customer poll is helpful for firms to find out what the point of view of their customers is. This type of poll allows companies to know in deep the level of satisfaction with the products being offered and what the perception of the customers is based on the product provided by them. With this feedback, firms can make adjustments to provide clientele what they are looking for, which may increase the company revenues.

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When ivory started work at henderson textile co., she was amazed at its employees who would take thirty-minute restroom breaks,
vekshin1

Answer:

Organisational culture

Explanation:

Organisational culture is the unique personality of an organization or company. It is the culture of the company that influences how members of the company behave. The Assumptions, beliefs and values of the company dictates how the people working in the company behaves by influencing their actions, dressings and how they perform their jobs.

Every organization must develop and maintain its unique culture, to provide proper guidelines and boundaries for the people working there.

6 0
3 years ago
Which statement is false?
WINSTONCH [101]

Option B, The predetermined overhead allocation rate is based on actual costs.

Explanation:

The term "pre-set overall rate" refers to the allocation rate at the outset of a project, which is based on the expected cost of overhead output for a certain reporting period.

This rate is often used to make book closure quicker as it eliminates estimation of real overhead costs as part of the closing process at the end of the period. Nevertheless, at least at the end of every fiscal year, the disparity between the real and expected overhead sums must be reconciled.

The predetermined rate is derived by calculation as follows:

Estimated amount of manufacturing overhead to be incurred in the period ÷ Estimated allocation base for the period

3 0
3 years ago
The Career Cycle gives "10 tips on content and structure" of your resume. As a student, you may not have specific technical skil
bagirrra123 [75]

<u>Answer:</u>  Personal goals and team fit.

<u>Explanation:</u>

As a student I would not have any experience which I can talk about at the job interview. It is important that I show case my personal goals which are short term and long term career goals. I also need to show that I desire to join the team and have the ability to work as a good team member.

The common skills required to fit into a team such as management skills, leadership skills, communication skills, time management skills, organizing skills etc employers will not understand when I fail to take time to develop these skills.

7 0
3 years ago
Which type of decision maker tends to choose the first available option in haste?
Vera_Pavlovna [14]
The type of decision maker that tends to choose the first available option in haste is an impulsive decision maker. It is because this is where the decision maker tends to act in a way that is based on their instinct and that they don’t consider other options because they act immediately without having to think about the decision that they are making.
4 0
3 years ago
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A decrease in economic activity and the subsequent cutbacks in production that results in employees being laid off leads to
Elena L [17]
In cases where an organization decrease it economic activity and have major cutbacks, it is expected that employees will be laid off. Laying off may lead to an increase of unemployment rate in a certain country in which it will have bigger scale of effects in taxes, bills to pay and as especially if they have families or dependents.
6 0
3 years ago
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