Answer:D.
maintain a concerned expression
Explanation:
One of the main traits of a successful Custer service agent is empathy. When the customer is angry and one isaintaining a happy or pleaseant face, he will interprete it as lack of concern for his plight.
The best expression is to maintain a concerned expression that shows you sympathise with his situation and you have personalised the situation.
This sympathy is expressed as doing your best to effectively solve the customer problem.
Answer :It doesn't allow the entrepreneur to raise enough money. -A.
Answer:
Debit Accounts Receivable, credit Allowance for Doubtful Accounts.
Explanation:
To record the collection of accounts receivable previously written off when using the allowance method, the first step is to debit Accounts Receivable, and then credit Allowance for Doubtful Accounts. This purpose of this to reverse the already written off amount.
The next step after that is to complete the entries by debiting Cash, and crediting the Accounts Receivable to record the cash collection in respect of previously written off accounts receivable.
Answer:
The break-even point in sales dollars is: C. $32,000
Explanation:
During the current year 11,000 hams were sold resulting in $220,000 of sales revenue, $55,000 of variable costs, and $24,000 of fixed cost.
Contribution margin ratio = (Sales - Total Variable cost)/Sales = ($220,000 - $55,000)/$220,000 = 0.75
The break-even point sales dollars is calculated by using following formula:
Break-even point in sales dollars = Fixed cost/Contribution margin ratio = $24,000/0.75 = $32,000
Answer:
2.16 times
Explanation:
Given that,
Internal growth rate = 8 percent
Dividend payout ratio = 36 percent
Current profit margin = 5.8 percent
Therefore,
Internal Growth Rate = (1 - Dividend Payout Ratio) × ROA
8% = (1 - 36%) × ROA
0.08 = 0.64 × ROA
ROA = 0.08 ÷ 0.64
= 0.125
ROA = Profit Margin × Total Asset Turnover
0.125 = 0.058 × Total Asset Turnover
Total Asset Turnover = 0.125 ÷ 0.058
= 2.16 times
