Answer:
b. Try not to argue with her or be defensive.
c. When talking with her, use clarifying statements to show her you understand the problem.
d. Don't dismiss what she says the problem might be.
Explanation:
In facing or relating with a difficult client as a customer relation officer, one of the basic things to do is to avoid arguing with her or to be defensive. You simply avoid anything that will lead to argument, politely and calmly make your point and pass it across.
The next thing needed to be done is to ensure you clarify her properly, leave no room for doubt from her concerning your knowledge on the product.
Finally, dont overlook her complaint on what the problem is, show empathy, listen through and offer your best solution.
Answer:
A
Explanation:
i said because you need to know your location so can find more of what your searching for
Dual consciousness is a contemporary example of which sociological concept developed at the turn of the twentieth century.
<h3>What does dual consciousness mean in sociology?</h3>
Dual consciousness is a situation in which an individual holds two contradictory sets of beliefs at the same time.
For example, the working-class may hold a set of beliefs derived from the education system that contrasts with a set of values acquired from the workplace.
<h3 /><h3>What are the three elements of double consciousness?</h3>
In this short but significant paragraph Du Bois poses three elements to the theory of Double Consciousness: the veil, twoness, and second sight.
Learn more about double consciousness here:
<h3>
brainly.com/question/14864729</h3><h3 /><h3>#SPJ4</h3>
To determine a price for your cookies, you calculate your
<u> input costs.</u>
Answer: Option A
<u>Explanation:</u>
Input costs are the costs of the variables which are used to produce a particular product and these costs will affect the final price of the product. For determining the price of the final product the price of the inputs used for production and in the amount they are used are kept into mind. So for making cookies, price of sugar, flour, chocochips, butter etc are kept in mind.
b. Immigrants scoring low on IQ tests usually did so because of a lack of familiarity with the English language.
