Answer and Explanation:
Being a manager managing internal and external problems, it will be part of my responsibility to faithfully handle of complaint that is in accordance with the policies and laws of the land of the company. The situations given would be dealt with as follows
(1) In the case of sexual discrimination cases, detailed responses must be obtained from all parties involved. A direct message that abuse at the workplace in the company will not be tolerated would be made to all workers, and directly to the harasser.In fact, management should be aware of the accident in order to take early preventive steps, so that the situation will not get worse.
(2) The condition that needs to be explained by the salesperson who sold the policy in the event of a customer problem. In case he is convicted he must be warned of potential incidents. In accordance with company policy, the buyer may have the option to continue with the policy, cancellation, rewards and other low-cost insurance options may be offered.
(3) In case of customer complaint about the sales person not being sufficiently knowledgeable or certified to sell the product, the customer must be assured that the company employs only authorized sales person. Nevertheless, as a result of the customers' bad experience, a senior sales staff or manager might be recommended to meet with the customer and handle his questions.Furthermore, the sales workers against whom a report has been made should be recommended to upgrade themselves with sufficient information and after discussion with their manager should be considered for retraining.
(4) The employee should be informed on complaint against not being promoted because of age that any discrimination against an individual is against the organisational policies. The complainant's points must be discussed with the manager concerned, and the complainant should be told of the manager's conclusion.
Answer:
The correct answer is B. Informational support
.
Explanation:
Information Support documents are those documents that help administrative management.
These documents have the following characteristics:
-
They are multiple copies.
- They report a specific matter.
- They support management, they can help in the decision-making process as supporting material, they can be official newsletters, books, magazines, publications or reports prepared by other institutions, etc.
- Its value is merely informative and short term.
- They do not testify to the activity of the institution and are not part of their Documentary Heritage, therefore, they will not be transferred to the General Archive and will be destroyed in the office where they have been managed.
The herfindahl-hirschman index is calculated by summing the square of each company's market share.
In this case, the two firms separately would account for 628 of the herfindahl-hirschman index (12*12+22*22)
If the firms merge, they would account for 1,156 of the herfindahl-hirschman index (34*34)
This is an increase of 528 meaning the market is more concentrated.
Answer:
Chartered Accountant or Certified public accountant.
Explanation:
Chartered accountant is a designation or degree provided to the Accounting professional across the world except in United states, they have another equivalent designation of Certified public accountant. This designation required knowledge on accounting, tax, auditing, etc. They need to qualify in a rigorous accounting examination. As a professional their responsibility is to create financial statement, filling or helping company to file or calculate tax and providing financial advice.
Cause it was rotten sorry if i aint right
