The category of behavior that Mrs.Brown is describing is immediacy.
Explanation
Immediacy is a way of communication that indicates comfort, closeness and willingness to communicate or connect with the receiver of the message. For example, in this case, immediacy is represented in Mrs.Brown behavior when she says she looks at the clients, hold their hands and sits next to them which makes them feel emotionally closer and safe with her.
William Bradford kept a journal of life with the Pilgrims for two main reasons:
1. He made comparisons between his writings and the bible, he compared their journey with that what was written in the holy book.
2. The journal was made to be sent back to Netherland so that the separatists knew whats was like living in the New World.
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It is important to vote for programs rather than for people.
The problem is that the Congress is bicameral, and neither of the chambers is known as more important - so the leader of either of the chambers would be an option. However, the Senate is usually seen as a little more important - so the leader of the senate, which is the Vice President (d)