Which feature should a system administrator use to facilitate them? When working on opportunities, sales representatives at Univ
ersal Containers need to understand how their peers have successfully managed other opportunities with comparable products, competing against the same competitors. A. Big deal alerts
B. Chatter groups
C. Similar opportunities
D. Opportunity update reminders
The correct answers are B & C; Chatter Groups and Similar opportunities.
Further Explanation:
Sales representatives can use chatter groups and other similar opportunities to their advantage. This can help them to understand and manage their products that are in direct competition with competitors.
A chatter group can be used to share ideas both privately and publicly. These groups can have more than 30,000 people or just 3 people, it depends on how many are interested in the topic or product. The groups can be made unlisted and by invite only and then you can see with whom you are talking to. Nonmembers can view anything written in the public and archived groups. This is a great way to see how your peers are doing with their product.
