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Brums [2.3K]
2 years ago
8

How much time, on average, would a server need to spend on a customer to achieve a service rate of 20 customers per hour?

Business
1 answer:
Alex787 [66]2 years ago
5 0

Answer:

3 hour 18 minutes or 3 hour

Explanation:

According to the given situation, the computation of time on average is shown below:-

The Average waiting time in the system

= \frac{1}{\mu} -\gamma

Now we will put the values into the above formula to reach the time on average which is here below:-

= \frac{1}{20} - 1

= \frac{1}{19}

= 0.053 × 60 minutes

= 3 hours 18 minutes

We assume \gamma is 1 hour

Therefore for computing the time on average we simply applied the above formula.

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The supervisor already passed stage 1 since he/she realized that their was a problem and it must be solved. The supervisor is currently in stage 2 since he/she must identify what type of software update is needed. The supervisor should try to be the most specific as possible including all the technical details that he/she is aware of.

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