Question

How much time, on average, would a server need to spend on a customer to achieve a service rate of 20 customers per hour?

Answer 1

Answer:

3 hour 18 minutes or 3 hour

Explanation:

According to the given situation, the computation of time on average is shown below:-

The Average waiting time in the system

= $\frac{1}{\mu} -\gamma$

Now we will put the values into the above formula to reach the time on average which is here below:-

$= \frac{1}{20} - 1$

$= \frac{1}{19}$

= 0.053 × 60 minutes

= 3 hours 18 minutes

We assume $\gamma$ is 1 hour

Therefore for computing the time on average we simply applied the above formula.