Because they were better (still editing)
Answer:
improved and conflict has declined is the correct answer.
Explanation:
They teach this because the same situation will
happen time after time.
<span>
<span>UPS founders wanted to stick to the same procedures and this
will also help the drivers in their decision-making skills. UPS procedure of
handling a package consist a twelve-step process which needs to be completed in
15.5 seconds, this kind of programmed decision help the company move forward.</span></span>
