Recovery Time Objective (RTO) is the time period along with service in which it is expected that any destroyed business process can be recovered or retrieved. This objective comes in form of plan that needs to be performer to maintain the flow of business.
This plan consisting of steps, strategies and measures to work against an unexpected event, outage, loss of data and resources.
When we want to make our case or make a decision but we don't have enough resources available to us or enough information we take a short cut and we use our pre-existing information to make judgements.
The representativeness heuristic is when we make estimations based on the likelihood that the current event can relate to our pre-existing infomation.
For example this defense attorney uses what he already knows about his client to make assumptions that represent what he doesn't know for sure about him. A defense attorney emphasizes to a jury that her client works full-time, supports his family, and enjoys leisure-time hobbies. Using this existing information the attorney has then concluded that this means his client is a typical member of the community ; which may not be true but he used what was available information to try and convince the case in his client's favor.