The rule of law was incredibly essential in the creation of the American legal, political, and government systems, in that without the law all of these would crumble.
Answer:
This question seems to be targetted towards a students opinion, as such there is no right answer.
The one that is Andy experiencing is : Non-price competition in a competitive market
In this type of market, the consumer is basically choose their decision based on the attribute of their products, (in this case, andy would likely to choose the one that provide better service, not the price alone)
hope this helps