I can’t answer anything from my side so I will guide you the best I can! Measure the highlighted lines on the image. Then record the numbers into the correct areas(length,width,height). Then multiply all of the numbers above. That’s how you answer question 3. I’m sorry that I can’t do much more on my side.
He/she idk, got a higher score on the second test. How you do it is divide the score by the number out of it so like 19 divided by 25. Umm for the ratio, I'm not really sure, I guess you just do 19:25 and 17:20