#1 Determine Your conflict and/or situation, #2 Educate yourself and examine your options, #3 consider all your options and possible consequences of each, #4 decide the healthiest option, #5 evaluate the outcome, #6 Identify your choice by using your values and other positive influences. (I hope this works!)
Explanation:
Going from 1 the top, to 6 the bottom. I tried my best! :)
Answer:
A.) Conflict resolution is for serious problems, but conflict management is for minor problems.
Explanation:
B options is your answer bro
It would be everyone's best interest for Carla to bring this major outright fellony to the attention of her boss or other appreciate supervisor quietly letting them know she needed the file for the continuation of work, hopefully it was necessary for employer. I think too and often others in society have not developped moral and stay stuck in serving their own immediate action interest.