Question

Kayla thinks a particular smart phone is the best one on the market. As she researches her phone purchase, she pays special attention to information that supports buying phone she likes, but ignores information that contradicts her beliefs. Which obstacle to decision making is Kayla experiencing?

Answer 1

Kayla is experiencing selective exposure, the selective exposure theory states that individuals have a tendency to favor informations that corroborate with their views while avoiding informations that would oppose them. When she pays special attention to information that supports buying the phone she likes and ignores information that don't, she's experiencing an example of the selective exposure theory.