Answer:scientific approach
Explanation:scientific approach is a process of collecting fact and applying
Logical decision technique. It involves the use of big data to source for relevant data for decision making. When using scientific method in business,you must determine the research goal,without a clear research goal you will not be able to draw conclusion from the gathered data from the research.
scientific approach in business involves investigation,evaluation,experimentation,interpretation and theorizing for effective decision making.
Although upselling and cross-selling are effective with existing customers, cross-selling is more likely than upselling to<u> A. improve </u><u>customer retention rate</u>.
<h3>What is customer retention?</h3>
Customer retention refers to the ability of an organization or marketer to achieve customer loyalty over time.
When a customer is retained, there is always increased revenue from repeat purchases.
Customer retention increases brand loyalty.
Question Completion with Answer Options:
A. improve customer retention rate.
B. satisfy customer needs
C. provide the information necessary to diagnose reasons for customer defection.
D. increase customer profitability.
Thus, although upselling and cross-selling are effective with existing customers, cross-selling is more likely than upselling to<u> A. improve </u><u>customer retention rate</u>.
Learn more about customer retention at brainly.com/question/11621168
#SPJ12
This is the presentation of the income statement of
Builtrite in order to compute the net income:
Sales $700,000
Less: COGS $280,000
Gross Profit $420,000
Less: Operating expenses ($700,000 x 25%) $175,000
Dividends
expense $25,000
Capital loss $70,000 $270,000
Total $150,000
Add: Dividend income $40,000
Capital gain $55,000 $95,000
Net income $245,000
Approximately 5% of franchises fail because survey's show about 95% success rate still in business.