Assertive people would have all of these attributed except having respect for others - C.
Although even this answer perhaps couldn't be considered true because assertive people can have a positive attitude and respect towards other people it's just that in their case they respect themselves more and have a more positive view of themselves as well.
10 its literraly right thereಠ_ಠ
Answer: Adjust the patient's account to reflect no unpaid charges and write off the balance.
yes even though it is hard for me for people around to sometimes be nice to black people and happy martin lurther king jr.