B, it influences one’s attitude and behavior.
Answer:
A)
Explanation:
because b) if we keep talking and not listening the customer would feel disrespected C)if we keep repeating what the customer said he/she would feel like we are teasing him D)if we keep interrupting the customer he/she would feel annoyed and disrespected so that's why we need choose A
B. Ensures that a firearm will not fire accidentally