Answer: Cheerfulness, positive attitude
Explanation:
Customer service is part of the backbone of business. How customers are treated would determine how long the business would last, when customers are not treated well, there won't be a growth regarding the business, employees would need this in mind considering the various kinds of clients they would come across and it's very obvious they won't be the same, a lot of positive mindedness and cheerfulness is required, this is what is required a lot for Susan's job
Answer:
d. People are prone to impact bias after negative events.
Explanation:
Impact bias occurs when people overestimate the length or the intensity of future emotional states. This often occurs after negative events, as people believe that these will be much worse than they actually are, and that recovery from them will take much longer than it actually does. There are several reasons for the existence of the impact bias, including the fact that we have inaccurate cultural theories about pain or that we are bad at estimating how an experience feels if we have never experienced it before.
During a conversation in latin america, people stand closer together than in northern europe or the united states. this is an example of cultural differences in<u> Perception of Space</u>.
<h3>What is Perception of Space?</h3>
Perception of Space can be defined as the way in which people tend to be conscious of their own self space and the things around them.
Some people tend to stand closer to themselves when communicating or interacting with each other than others from another culture this is called perception of space and this tend to occur due to cultural difference.
Therefore during a conversation in latin america, people stand closer together than in northern europe or the united states. this is an example of cultural differences in<u> Perception of Space</u>.
Learn more about perception of space here:brainly.com/question/13502132
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