The length of time required for the periodic maintenance of an automobile or another machine usually has a mound-shaped probabil
ity distribution. Because some occasional long service times will occur, the distribution tends to be skewed to the right. Suppose that the length of time required to run a 5000-mile check and to service an automobile has mean 1.4 hours and standard deviation .7 hour. Suppose also that the service department plans to service 50 automobiles per 8-hour day and that, in order to do so, it can spend a maximum average service time of only 1.6 hours per automobile. On what proportion of all workdays will the service department have to work overtime?