Answer: 2016 CPI is 110
Explanation:
Given the following :
Base year = 2012
Cost of basket in 2012 = $50
Cost of basket in 2014 = $52
Coat of basket in 2016 = $55
The Consumer Price Index (CPI) is calculated using the formula :
CPI = (weighted cost item in current period / weighted cost of item in base period) × 100
Base period / year = 2012
Current period = 2016
Therefore, 2016 CPI equals;
($55 / $50) × 100
= 110
Answer:
Bond,treasury
Explanation:
A bond refers to the contract between borrower and lender stipulating that the borrower must pay periodic interests and principal on specified dates .
The interest is also known as coupon payment has fixed rate usually quoted in the bond agreement which could be paid annually or semi-annually to te lenders.
Treasury refers to the bond issued by the national government such as the U.S government and carries a lower rate of return as the risk attached too is low ,hence lower risk brings about lower return since the government is not likely to default in discharging its obligations
Answer:
(a) Physical controls
(b) Human resource controls
(c) Independent internal verification
(d) Segregation of duties
(e) Establishment of responsibility
Explanation:
(a) All over-the-counter receipts are entered in cash registers. That is an example of the physical controls principle.
(b) All cashiers are bonded. That is an example of the human resource controls principle.
(c) Daily cash counts are made by cashier department supervisors. That is an example of the independent internal verification principle.
(d) The duties of receiving cash, recording cash, and having custody of cash are assigned to different individuals. That is an example of the segregation of duties principle.
(e) Only cashiers may operate cash registers. That is an example of the establishment of responsibility principle.
Answer:
B. Listen carefully to the caller, take their number, and promise to get the appropriate person to call back to resolve any issues.
Explanation:
This can be a stressful situation but according to some researchers, it is important that companies train its employees to deal effectively with this kind of situations that can happen at any time. Most important things to take into account to deal with this irate customers and keep the commercial relationship are:
1. Stay calm and don't take things personally.
2. Listen carefully and if pertinent express your apologies.
3. Stand firm and be respectful, but letting them know that there is no need to insult or be rude.
4. Solve the problem and do follow up.
