Answer:The answer is Deep customer knowledge
Explanation:
Deep customer knowledge is a kind of research done by a business in order to know the need of their customers and how the business can help in meeting such need.it is a process of engaging with their customers with a view to know their need so as to ensure that the overall objectives of the business is accomplished. Deep customer knowledge enables a business to build a strong relationships with their customers. The use of deep customer knowledge includes the use of customers service officer to explain to their customers the use of their products or services in order to ensure that they are able to satisfy their customers and improve the sales of the business.
Answer:
The total cost of quality is $ 313200
Explanation:
First we need to distinguish the costs and allocate them to the correct category for the cost of quality report.
We have verifying credit card information of $52200
Customer service training of $104400
Discounting room rates due to poor service $ 156600
The 4 categories of cost of quality report are Prevention Costs, Appraisal Costs, Internal Failure costs and external failure costs.
Conforming Costs
Customer service training - prevention costs. - $104400 1,53% of total sales
Verifying credit card information - appraisal cost - $52200 0,76% of total
Non-conforming costs
Internal Failure
External Failure costs
Discounting room rates due to poor service $ 156600 2,3% of total sales
Total cost of quality $ 313200 4,6% of total sales
Answer:
P = MR = 1
Explanation:
The demand function is q = 25 - 12p.
The total income is the price of potatoes multiplied by the quantities of potato --> P * Q
p*q = p*(25-12p)
p*q = 25p - 12p^2
the first derivative of the previous equation is the marginal revenue. In perfect competition the Price = Marginal revenue.
First derivative of total income ---> 25-24p
And MR = P
25-24p=p
25=25p
<h2>p=1</h2>
Answer:
The ending balance in the Allowance for Bad Debts is 20,500 CREDIT
Explanation:
The ending balance of Allowance for bad debts would be the 2.5% of sales
The adjustment is made to get the allowance for Bad Debt match the estimate uncollectible ammounts.
Notice it state <em>"company adjusted for bad debt expense"</em>
This means<u> it debit this account as much as it needed to be</u> to make allowance match the estimate allowance.
The write-off are transaction durign the period. They are irrelevant
So the ending balance is:
<em>2.5% of credit sales of 820,000 = $20,500</em>
It is important to remember that <u>Allowance is a counter-asset account</u>. His <em>normal balance is credit</em>, so the<u> final balance is credit.</u>