This is referred to as Cognitive Dissonance. This term is used when a person has two thoughts, emotions or behaviors that conflict with each other because they are different or opposite. This internal incongruence often causes concern, and to eliminate it one must choose one of the cognitions perceived.
Answer:
Focus group
Explanation:
Focus group:
It is a group in which selected people participated and discuss the intended perception of the consumer on a particular or specific topic without any threatening environment with a positive response. Focus groups are collective together on a specific purpose. This group allows getting the information from the alternatives ways from the consumers without any survey study. A focus group can be conducted in the research study in which participants vary but the area is constant. The focus group's main purpose is to identify the feelings, emotions, perception and thought of a customer about a specific product, item, and solution.
Is this a true or false question? If so it is True.
