The first step to take in order to help reduce pollution is option C. Maintain a clean, healthy home as an example for others to follow. Change should start with yourself. In order to promote cleanliness and to reduce pollution, you should start it with yourself before encouraging others to do so. In that way, people would also be motivated and inspired to change and improve their ways.
Your tone of voice should be friendly, professional, and sincere to keep a patient engaged. Improving your tone can be as simple as smiling, taking a deep breath, and approaching with a genuine desire to help.